Privacy Policy

Last updated: June 2026

NeighborSeek ("we," "us," or "our") operates the website neighborseek.com and related services. This Privacy Policy explains how we collect, use, and protect your information, including your mobile phone number.

Information We Collect

When you use NeighborSeek, we may collect:

Name and phone number (when you submit a quiz or contact form)
Home search preferences (buyer/seller status, budget, neighborhood preferences)
Property address information you provide
Usage data such as pages visited and features used

How We Use Your Information

We use your information to:

Match you with relevant neighborhoods and properties
Send you property notifications and updates you requested
Connect you with a licensed real estate agent in your area
Power our AI assistant (Aria) to answer your real estate questions

Text Messaging (SMS)

By providing your phone number and submitting our quiz or contact form, you consent to receive text messages from NeighborSeek, including property match notifications, market updates, and responses from our AI assistant Aria.

Message frequency varies. You may receive up to 10 messages per month depending on your activity and opt-in selections. Message and data rates may apply.

We do not share, sell, or rent your mobile phone number to third parties for their marketing purposes. Your number may be shared only with your designated real estate agent and as required by law.

To opt out of text messages at any time, reply STOP to any message you receive from us. You may also reply HELP for assistance. After opting out, you will receive one final confirmation message.

Sharing of Information

We do not sell your personal information. We may share your information with:

Licensed real estate agents — to help fulfill your home search request
Service providers — such as Firebase (Google) for data storage and Twilio for SMS delivery, who are bound by confidentiality obligations
Legal authorities — when required by law

We will never share your mobile phone number with third-party marketers or data brokers.

Data Retention

We retain your information for as long as necessary to provide our services or as required by law. You may request deletion of your data at any time by contacting us.

Cookies

We use essential cookies to maintain your session and remember your city preferences. We do not use advertising or tracking cookies.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

Contact Us

For privacy questions or to request data deletion, contact us at:
chrisharrisrealtorky@gmail.com

For SMS support, reply HELP to any message or email us at the address above.